Guests and loyalty

Turn guest history into better service and more repeat visits.

MesaLibre keeps profiles, visit context, loyalty tiers, rewards, redemptions, and ledger history close to the shift, so teams can recognize regulars and operators can trust the points story behind the spend.

Guest memoryRewards in flowLedger truth

Guest layer

What teams can understand about a returning guest

Profile

Visit history, preferences, and guest notes stay easy to review

Program state

Tier, balance, rewards, and restaurant participation stay visible together

Performance

Retention, loyalty distribution, and top guest cohorts stay measurable

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Keep exploring

Move into the next product page without losing the overall story.

Bookings and tables

Control arrivals, waitlist pressure, and seating in one live view.

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Orders and table service

Keep QR, waiter orders, and payment handoff in one flow.

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Bills and payments

Collect, recover, and refund from one payment record.

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